Guest Reviews

Had a tremendous vacation staying at this location. The place was well kept, well decorated and the beds were absolutely comfortable. The grounds offers two pools for those days you want to stay close to home. The Queens shops across the street(easily walkable) offer a great smattering of options from food to crocs. I would definitely stay here again and bring the entire family once more.

We loved this place - pleasantly surprised. It feels much bigger in person (both indoor and outdoor spaces) than it seems from the pictures. Location is excellent - short walk or 30 second drive to Waikoloa beach and shops. Condo complex, pool, and BBQ areas are all very nicely maintained and were very quiet during our stay (mid-July). Perfect for small family or 2 couples. We\'ll be back!

We had such a great trip to the Big Island and were not familiar with this complex but would definitely stay there again! The pool and hot tub are awesome and the complex is small enough that it was never crowded. We LOVED the access to the Mauna Lani Beach Club - such a great spot, not too crowded and perfect for our kids to play. We went to the Hilton to use the waterslides a couple of times too, although it was very crowded so we preferred the beach. This rental has everything you\'d need in the kitchen, plus plenty of towels, and we really appreciated that it came with beach chairs, coolers, a beach umbrella, snorkel gear and beach toys. The pool also has great BBQs you can use. It\'s a 5 min drive or less to a grocery store and restaurants, and also close drives to Waikoloa, Mauna Lani Resort beach, the Fairmont, Hapuna Beach and more. Communication with Resortica was very clear and simple. We would love to stay again!

We stayed in this condo for two weeks and loved everything about it. It was so warm and cozy and enjoying all the amenities the Fairways had to offer. The restaurants and shops to the Queens and kings shops were just a short walk away.

This property was perfect for our recent trip to the big island! Very spacious, fully appointed kitchen, stocked laundry supplies, and a terrific location. The access to the beach club was fabulous, we were able to snag cabana and chairs and saw turtles and all kinds of fish when snorkeling in the calm bay. The beach club restaurant and the ones at Mauna Lani property were lovely. It\'s a short hop to grocery stores and perfect location for exploring the island. The onsite pool was clean and not overcrowded. We\'ll definitely be booking again!

Very clean! Very nice! Resortica helps if you have any issues or questions. Great people and a great place.

My family and I had a great time at this clean, comfortable, and awesome location villa. Wonderful view of the golf course and walking location to shopping plaza with Market and restaurants, along with close proximity to the beach and Lava Lava. Can’t wait to go back!!

Beautiful, spacious condo. It was very well equipped and had a fantastic lanai that offered extra space for the kids to run and play. Resortica had great service and made the experience flawless and smooth. Can’t wait to return.

My husband and I so enjoyed this condo. We have stayed twice and hope to return again. It is so bright and pretty with great views! The house is spacious with all the amenities we needed and more! The pool and grounds are like paradise with blooming flowers and tons of sunshine! This location has so much to offer with short drives to many various beaches, hikes, caves, trails, shopping, eating! It is quiet and relaxing.

The property was clean and well managed. It had everything that we need and had enough space for 2 couples and a child. The complex is nice and quiet and is close to a supermarket and few restuarants. Will definatley stay there again.

The team has always been top notch with customer service!

Wonderful. Did not want to leave

We had a few issues that were quickly taken care of by the team.

The Resortica staff was so helpful each time I reached out with a question. I always received prompt communication.

This is our second stay in this particular unit. We love both the location of the building in the community as well as the location of the condo in the building. It is safe & quiet. The layout of the condo is perfect. This has become our "go to" place when we visit the Big Island. I don't know if there is a more perfect place out there! The kitchen is well supplied. There are lots of books available to read. Everything you would need for a day at the beach is available for your use, chairs, towels, body boards, etc. You are able to walk out your front door and walk and explore for miles, in several different directions without having to drive anywhere. We are already trying to figure out when we can go back and we just got home yesterday!

We dealt with two wonderful ladies. One fixed the shower drain the other fixed the wi-fi both were EXCEPTIONAL!! Thank you ladies!!

The accommodations and service was excellent. Very clean and prompt response

The team was very responsive with any questions that I had throughout the entire experience.

Very clean and well appointed. Great to have beach equipment and boogie boards, too! This was perfect for our family with two teenagers.

We loved the layout of this condo! It felt much roomier for the price than other condos we rented in Hawaii. The beds were comfortable, and we really enjoyed the balconies. The fact that it had 3 bathrooms was also great. It was super close to a grocery store and the views were fantastic! The only thing I would have liked that was not included was AC. It wasn't very uncomfortable- most of the time it was fine without AC, and there are fans in every room, but we were a little warm sometimes.

Excellent on all levels but your emails and other communication addressed concerns so well that my interaction was minimal. Resortica Feedback: Very impressed as a renter. Good info emails before (keys, gate code, pool code - all worked), during (area restaurants and other information), and after ( how to check out). Informative and accurate. Little spice gift welcoming us. Then, provided beach supplies as in beach chairs, umbrella, and boogie boards. All nice quality. In addition, living supplies for lack of a better word was also supplied.. We brought laundry detergent pods (left them) since Resortica provided some plus plastic Costco garbage liners, dishwasher soap, broom & dust pan, etc - all which is very smart since we took care of items cause stuff was available. We have rented from a lot of Management Companies. I would rate them the best.

Great location , beautifully maintained grounds , quiet and loved the updated condo.

All emails were easy to understand and full of details.

na

Great team and we enjoy working with you

Always a pleasure!

Love Resortica staff!

We have worked with Resortica staff throughout many trips and they have provided exceptional service each and every time. We look forward to staying with them in the future and would absolutely recommend them as the top choice for vacation rentals on the Big Island.

We have always had very pleasant interactions with the staff in reservations and maintenance. We have used Resortica for at least 10 years at different times.

ResorticaHawaii was an excellent company to work with. They were prompt to reply and had a great online portal to find commonly asked questions as well as info on the property and surrounding area. The Villa was very well stocked with typical household items and many beach items as well which we loved.

Beautiful town house. Stocked with everything imaginable. First class Al the way

Staff was GREAT! Easy to contact and fast to respond.

every one was great

My wife and I enjoyed staying in this beautiful condo. Place is very spacious, comfortable and with anything you can ask for from any high end hotel. It is located in a perfect location close to the airport and on the side of the island that gives you the most amazing sunsets. Place is VERY clean, spacious and well stocked with beach gear, boogie boards, snorkel gear, beach chairs and umbrellas. Out the back sliding door you have a nice patio with grill and beautiful pool & spa within 20 feet. Close to Hapuna & Mauna Kea Beaches. Within walking distance you have Queens Marketplace Village with restaurants and shops. We truly enjoyed staying here and hope to come back again soon. MAHALO!

My only complaint was the router needs to be replaced needs to be replaced. Wi Fi is horribly unstable, and has to be reset constantly. I don't think it was the provider, I think the router is just worn out.****Management Response-Thank you, we will have our Maintenance Department check the router ASAP! We are glad that you enjoyed your stay!*****

We mostly communicated with Anne Marie Moynahan. She was extremely responsive to our needs and was friendly. I really enjoyed working with her.

Nothing short of excellent from booking thru checkout. The Resortica Team is top notch! Unit was very well appointed. Everything from cookware to glassware & Everything else in kitchen was top notch. The entire condo was so well stocked. There was nothing we needed that wasn't already thoughtfully provided for.

Awesome condo. Perfect for our family. Had boogie boards, beach chairs, snorkels, and many other amenities.

Your team is amazing. Anne Marie responded quickly to any concerns we had.

Ingrid was quick to text me back, we chose to evacuate the property because of a brush fire and she was able to help us make decisions on when we should come back to the home. Thank you!

Secure beautiful location by the beach. Very well-kept condos.

Anne Marie was very courteous and helpful.

This is the best condo I have stayed in on the Big Island and I've stayed at many. Perfect location, spacious, and so many amenities! It is directly across the street from the Queens Marketplace and just a few min walk to the beach. Within the condo community, it's right across the lawn from the main pool, which makes the pool feel like an extension of the condo itself. The condo was large and spacious with 3 large bedrooms/bathrooms. At one point we had 8 people staying in the unit, and it still did not feel crowded at all. The kitchen was fully stocked and had everything you needed to cook gourmet meals. We used the high end outdoor grill often. Lastly, the condo comes with a Hilton resort pass (which is a water wonderland for both kids and adults alike!) AND a Waikoloa golf course membership (crazy discounted golf rounds with gorgeous views). We will be back again and again!

I appreciate your help selecting a unit, as well as printing my Covid tests and delivering the paper to my door! Excellent communication, very thorough rental guide, well-maintained and well-appointed property. Everyone that I spoke with or emailed responded promptly and enthusiastically.

Ann Marie is always great to work with and this trip Ingrid was also a big help. I've used ResorticaHawaii's services for 17 years and have always been totally satisfied.

Nice location and nice condo.

We couldn't have found a more perfect condo in a more perfect community. We stayed there for two weeks and didn't want to leave. We have found our favorite new spot to vacation! We will be back!!

We thought the beds were very comfortable and levee sitting on the balcony for hours.

Anne Marie was courteous, friendly, knowledgeable, and efficient. She was great to work with.

Anne Marie has been very helpful in a variety of ways. I stopped using who I was previously using because of the great service your team has provided, Anne Marie in particular.

Very complete arrival information, good website

Loved your team!

The ResorticaHawaii.com team was super responsive, very friendly and professional, always communicated back with a good answer. We had a request to increase the internet connection when we arrived and they took care of it right away. We were very happy with how quick they took our requests and helped us make our stay great.

Amazing!

The house was perfect for 7 people. Very spacious, comfortable and clean. It was equipped behind any expectation making our stay even more comfortable.

Ingrid was very welcoming and helpful. Our WiFi was not working and one of the bathrooms had some issues, Ingrid was responsive and super fast with taking care of everything. She even managed to get a plumber to the property on Christmas evening to resolve the bathroom issue. Outstanding service, thank you Ingrid !

good service and good prices.

Very friendly and helpful staff

Customer service was very good. Anne Marie made every to comply with our requests

Anne was great responding to all the questions and helping us extend our stay . Loved the reminders Via email and text for check in and check out instructions .

Extremely courteous and helpful.

The staff were extremely helpful and friendly. They communicated in a timely and professional manner. Very helpful.

Excellent experience! Ingrid was very helpful with answering all of my questions before, during and after our stay.

The only individual we spoke with was the employee checking the pool. He was very polite and frtiendly.

Company was able to accommodate us on a very last minute request. The online guestbook was the most detailed information I've ever received at a rental! It was great to have all of that information available online.

Ann Marie and Lori are the best. They patiently answered all the questions I had regarding booking our reservation. They went into detail about the measures that are being taken to ensure guests safety during the current covid 19 pandemic. I was very impressed with them.

The team members were friendly, courteous and epitomized the Aloha spirit

EXCELLENT...ESPECIALLY ANN MARIE

Friendly, helpful staff

Fast response, took care of issue right away. Sent info promptly.

I've been to Hawaii 20+ times, but never to the Big Island. Trying to escape a MN winter we wanted to be as close as possible to a white sand beach without having to pay Mauna Kea Hotel prices. The Waikoloa Vista is the perfect spot since it's only a 5-10 walk to A-Bay & the Hilton. D101 was exactly as described. Beautiful place and exceptional layout. The living room is large and bright with large windows/sliders. Also, the bedrooms are separated by the living room...which provides privacy. Also, there's an outside owners activity closet full of beach chairs, etc. Great rental.

The unit was quite spacious and roomy with the 10 and 11 foot ceiling heights. Beach equipment provided exceeded expectations and was appreciated. Lovely setting on the golf course provided views of both the mountains and the activity on the green.

Lori was extremely responsive and helpful with minor issues with the rental that came up.

Very efficient team operation.

Your system was easy to work with with; we needed very little assistance.

Team was very quick and easy to communicate with even on holidays.

We had the opportunity to talk to Anne Marie and Lori during our stay. Both of them were extremely helpful, responsive and professional.

Great job. They were responsive and even sent a crew to fix shower on Xmas day.

A breeze - very friendly and responsive.

Very professional, prompt and clear communication. Easy to work with. Great staff, including after hours service team. Big thanks to Anne Marie for her help as we were considering different rental properties. Lastly, on our last day, we received a delicious mac nut tart, this was an very pleasant but unexpected surprise. We loved it, so thoughtful, thank you so much!

Mostly worked with Anne Marie. She was fantastic to work with and very prompt. I am very impressed with the overall experience and company. Our experience has been great.

Great service, thank you!

Wonderful, timely, and friendly

I called in before booking with a few questions and the team was so helpful and accommodating!!! Theyre the best!

Love Anne Marie - professional, courteous, answers any concerns in a timely manner.

Through the each rental process and every stay, the Resortica Hawaii team has always been available when we've rented the home.

We had a concern about an older blender, so sent an email. We quickly got and email and a phone call back offering us a new blender, so by the next morning it was there. It did take 30 minutes longer for the staff to arrive, which was a bit of an inconvenience but the new blender and initial response was great.

Always friendly and professional service.

Simply Amazing

Good team

Very quick response and friendly.

I didnt work with a live person, but the booking process was simple. The instructions were clear upon arrival and departure.

Got back to us quick on our fridge issue.

We love Waikoloa Colony Villas for their location, spacious condo's and low key "aloha" nature. We will be back!

Anne Marie was a pleasure to work with and very helpful and accommodating!

Ann Marie and Cindy were fabulous, friendly and very helpful!

Ann Marie was very helpful and accommodating.

Excellent communication, timely notices of when 2nd payment was going to be taken out.

Your team responded to my emails in a timely manner and answered all my questions. Check in was a breeze and we were given all info we needed without having to ask questions.

We had a few questions before arrival and those were answered within hours.

they were friendly and worked hard to keep it clean

Never worked with a property management group as responsive and thorough to make sure our stay was enjoyable.

From Check-in to check-out the process was easy, simple, and the perfect kind of relaxation we needed. There were two grandparents, two parents, and two kids that needed to live in this house and we felt like there were so much space and comfort for us all. The Queen's marketplace is right across the street with King shops next door as well. It made getting food and supplies so easy! There was a gas station at King shops so we could get ready for the long traveling each day as well. The kids loved the pool and of course the air conditioning since it was 90 every day. The adults loved the space, and my daughter loved the master suite with the tub, shower, and walk-in closet. We all joked that we wished we could move in and make it our permanent home! We loved everything and hope we can stay here each time we visit the Big Island.

We don't have any "in-person" experiences with team members, but your on-line team is very professional. The email communications! were thorough and provided us with more than enough details to make our stay enjoyable. We did not have to worry about anything, everything was clearly outlined in your emails, so thank you! Not too many companies go to such lengths.

Everyone was very communicative and available throughout the entire process.

We love Kolea... the entire complex. So beautiful, well situated, relaxing. Private patios and bbq. Quiet - but close to everything you want to do on the Big Island. Love love love it... and will definitely be back.

This is 2nd time I stay with you guys. Very impressed!! Thank you for the hard working!

Complete professionalism and availability from the time we booked to the time we left.

I did not speak to any members of the team but I'm sure they would have given me the best customer service.

It was quiet and the grounds were well kept and beautiful!

They were very kind, professional and quick to respond.

We truly enjoyed our stay - spacious and beautiful condo, gorgeous grounds, wonderful pool, and fantastic access to the beach club.

Great customer service. Super friendly and helpful.

This unit is the best rental I have ever experienced! Ocean view with low daily rate and cleaning fee. The unit is outdated but clean and simple.. and this unit has a Hilton pass!! Great value for a 2 bedroom 2 bath with ocean view on third floor with elevator access!!

Easy booking- great follow up- nice automated reminders and info provided.

My stay was awesome. It felt like home, really! So clean and everything I needed to feel like home was there! Thanks for a beautiful memory! Thanks for the very reasonable pricing. I truly appreciate everything about my stay.

It was my favorite stay, I could have moved in. Beyond five stars. Absolutely beautiful! Wonderful location!

Fairly quick to respond. No issues!

You made a getaway weekend trip an amazing one!

We had an issue with our air conditioning, team was very prompt and professional in addressing our issue. Great customer service.

A wonderful, very responsive team indeed! Very helpful too!

Awesome stay and will be back!!!

Excellent customer service & quick response time

I didn't need to work with anyone

Team was very responsive and professional. Thank you

Members of Resortica team helpful in making our stay an enjoyable one

Hali'I Kai was the perfect place for our family vacation. The unit was large and perfectly set up. The pool and grill created a wonderful low key way to spend an evening after a day of activities.

Emails were perfect, very easy instructions, loved the keyless entry and exit.

The entire staff is always there to help you when problems occur!

The staff was very helpful from booking our reservation to answering any questions we had.

Very nice condo. Clean, spacious, convenient. Everything worked. Having its own grill a plus, having a extra propane tank a bonus.

the reservation team was excellent

The staff was friendly and helpful and made us feel very welcomed. We could not have asked for a better experience!

We had to contact a member because our code was not working to unlock the door. She was very fast in responding and was at the unit quickly to resolve the issue.

We had 7 people stay in the unit and it fit our needs perfectly. There were boogie boards, chairs, umbrella, snorkel gear, and a cooler in the garage that we used. We had 2 cars and found parking the second car to not be an issue. We used the Hilton Pool Pass. The Hilton property is an amazing place to visit and the pool was epic but I was happy to leave and stay at E1. It was much nicer. The BBQ was one of the nicest I have every used. Overall, we had a great stay.

I will definitely check you out again, your team with Anne Marie and others were awesome

Great staff!

Everyone was very friendly from the first word. Constantly paying attention to the customer experience and amending any issues that came up. Great service! Much wow :)

Very friendly and helpful people. From the first call to ResorticaHawaii which was answered on the first ring by a very friendly person to our arrival and stay I can't say enough how attentive the people were to our needs. We were pleasantly surprised at how clean, quiet and tastefully decorated our condo was. Everything was so clearly marked like each of the switches told what they turned on, the washer and dish washer had a label telling where the soap was located. The umbrella and chairs for the beach were in excellent shape and greatly appreciated. There was also a big cooler which came in handy for the beach and there were plenty of hangers in the closet. The grounds were clean as was the area to dispose of garbage.

Nice place, great location and had a fun time; thanks.

We had 2 small issues - one with the thermostat which was taken care of right away. One with a broken chain in the toilet which was also resolved quickly. Everyone we spoke with was helpful and professional

I emailed two or three times regarding the unit before we actually made the reservations and Kim Horton responded very quickly. She put my mind at ease about renting this unit which was new to the rentals and all the information regarding the unit was not yet posted.

This was our 4th stay at this unit and we thoroughly enjoyed the room and everything it had to offer. We are looking forward to next year's stay as well. ******MANAGEMENT RESPONSE*****Thank you so much for your continued repeat business! We look forward to having you again!*****