Guest Reviews

See what people are saying about – Kohala and Kona Coast premier source for Waikoloa Beach Resort – Mauna Lani Resort – Mauna Kea Resort – Waikoloa Village – Kailua-Kona Town.

by Sarah
2 very minor suggestions/comments: The cooler was missing, just an FYI Also, the house book was a bit out of date (certain restaurants closed, old names on a few businesses, etc.). Not at all a problem, but something that might eventually need attention. Instructions for departure were slightly different on email vs. house book (surrounding what should be done with beds and or towels). We were also confused about what we should do with any leftover food items--we had several unopened bottles of wine, and some other non-perishable (or at least not perishable for a bit) items that we'd leave for the cleaning staff if they want them, but also didn't want to cause them a hassle or incur extra expense if we have to throw everything. A note in the book or on the email would clarify what if anything we should leave behind. Overall a great stay, we will stay again when we come back to the Big Island! *****MANAGEMENT RESPONSE-thank you so much for your feedback. We are actually in the process of changing all of our house books to a digital format with updates to all of our information, area information and procedures for guests. We hope to have that in place in the near future. Also, thank you for letting us know about the cooler. We will get that replaced for future guests. We can always have items like that delivered to the condo if a guest reports that to us during their stay. We are so glad you enjoyed your time on the Big Island!

by Sarah
The villa was beautiful and a wonderful fit for our family of five. Our first impression was one of cleanliness and convenience. There were plenty of restaurants and stores in the community. The introductory manual had everything we needed to get started: restaurant recommendations, passwords, etc. The basic supplies offered were plenty for our week stay and included dish soap, laundry soap, shampoo, conditioner, and bar soap. We were surprised to find enough comfortable sleeping for seven as the living room had two ottomans that converted into twin beds with new memory foam mattresses as well as a large couch. The kitchen was well stocked with dishes, pots and pans, baking ware, toaster, blender, rice cooker, and some basic spices. The patio was perfect for an outdoor meal. There were plenty of towels and linens, as well as beach towels. The ice maker made enough ice to restock the cooler each day before heading out. We used the two beach chairs and boogie boards provided daily. There were some basic snorkels and masks but for real snorkeling we went to snorkel Bob's just a few miles up the highway near Foodland, where we did all our grocery shopping. It was great to be just 15 minutes from Kona on the south or Hapuna on the north. The family enjoyed boogie boarding so much that we went to Hapuna almost daily. Lone palm is close by and absolutely gorgeous at sunset. There are a couple of good snorkel spots nearby but nothing quite as amazing as the Captain Cook Monument area which was about an hour drive. We loved the villa so much that we hope to make it an annual stay. It was the perfect place to relax at the end of each day. Thank you for a wonderful stay! Mahalo!